COVID-19 Update

Deposits are 100% Guaranteed. Protection provided by 
The Credit Union Deposit Insurance Corporation of British Columbia.

Branches following enhanced safety protocols

In order to comply with the government's COVID-19 guidelines, we have established enhanced safety protocols in our branches. This means that a limited number of members will be allowed into a branch at a time. We thank you for your patience during this time and thank you for doing your part to prevent the spread of the virus.

Refer to our Return to Work Plan for an overview of the safety measures we have implemented.

Masks in branches
All visitors are required to wear a face mask inside any GVC branch. A limited supply of masks are available at each location.

COVID-19 Update - May 1, 2020

Applications are now accepted for the Canada Emergency Business Account (CEBA). The application is available through your online banking access. If you don’t have online banking access, please contact your branch to set it up.

COVID-19 Update - April 24, 2020

  • To help ease the financial burden for our membership caused by the current pandemic, Interac e-transfer fees are being waived on all GVC accounts until September 30, 2020.
  • Emergency loans up to $5,000 are now available to members impacted by COVID-19. Read more.
  • Applications will soon be accepted for the Canada Emergency Business Account (CEBA). An expedited application will be available through your online banking access and information from your 2019 T4 Summary of Remuneration Paid (T4SUM) will be required. If you don’t have online banking access, please contact your branch to set it up.

COVID-19 Update - March 26, 2020

As the COVID-19 situation evolves and due to the current government order for social and physical distancing we are postponing our 80th Annual General Meeting until further notice.

COVID-19 Update - March 19, 2020

We want you to know that the health and well being of our members and employees are of utmost importance to us, and are the driving force behind our decision-making as we proactively take precautions against the spread of COVID-19. 

In that regard, effective March 20, 2020 all of GVC Credit Union’s branches will be operating in an emergency mode with reduced hours. 

ALL BRANCHES WILL BE OPEN FROM 10:00 am to 2:00 pm (Monday-Saturday)

These are unprecedented times. The situation revolving the COVID-19 virus is fluid and is changing from day-to-day. Any other changes will be posted on our website. 

Member Financial Relief

If you are facing financial challenges due to illness or income disruption because of COVID-19, you are not alone. We are here to help. Please contact us by phone or email with details of your situation so that we may assist you.

Thank you for your continued understanding and support.

COVID-19 Update - March 17, 2020

In this time of uncertainty, the safety and well-being of our members, staff and communities is our top priority. Please know that we are here to help.

Our branches remain open and available to assist you. In the event a branch must close, we will provide details about alternate locations and ways to contact us. Please refer back to our website for updates. Our staff are committed to delivering the products and services you rely on to provide financial security and peace of mind.

Staying safe and informed 

Although Health Canada has classified the risk to Canadians as low, we’re taking extra precautions to protect our members and staff. This includes encouraging and supporting staff to stay home if they are unwell, promoting healthy habits, increasing sanitation, ongoing monitoring and following all government recommendations.

We’re committed to doing our part to help slow the spread of this new virus. When possible, we encourage social distancing, as recommended by the Public Health Agency of Canada, and suggest that contacting us via phone, email or online is preferred during this time. 

We also ask that you do not visit our offices if you:

  • are experiencing any of the following symptoms (mild or severe):  
                - Fever
                - Cough
                - difficulty breathing/shortness of breath

  • have travelled to any area with an ongoing spread of COVID-19
  • live with someone who recently travelled to an area with an ongoing spread of COVID-19
  • have been in contact with someone known to have COVID-19 or experiencing symptoms similar to the Flu or COVID-19

How to do your banking without leaving your house

While we are currently maintaining regular branch operations, this could change based on direction from health and government officials. As a member, you have many alternative ways to ensure there is no interruption to your financial needs:

Call your branch

Online banking

Download our mobile app

Use alternative payment options such as Interac e-Transfer

Deposit Anywhere® for cheque deposit

Additional resources

As things continue to change, ... we recommend that you

Thank you for your patience, understanding and trust.

Greater Vancouver Community Credit Union